Check-in / Check-out
First time boarders will be required to arrive between 7:30am and 11am. A long first day will help your pet to settle-in and get acquainted with their vacation environment.
Check out time is 12:00 noon. Pets picked up by noon will not be charged for that day.
Canceling a Reservation
A 72-hour notice is required when canceling a non-holiday reservation. Canceling within 72 hours will incur a cancellation fee.
A minimum of one-week (7 days) notice is required when canceling all holiday reservations, including spring break.
Making a Reservation
Reservations are required for your pet’s vacation, so before confirming your own travel plans, make sure your pets have their suite reserved. Please note that reservations for the summer time and holidays will need to be made weeks in advance.
Reservations can be made by calling 770-918-9808 or by filling out the online form here. If you request a reservation using our online form, we will send you a confirmation email. If for some reason you do not receive a confirmation email within 48 hours, please contact us to confirm the reservation.
A credit card will be required to hold a reservation.
All pets must have current vaccinations, including Rabies, DHPP, and either Bordetella or Intertrac for Canine Cough. Please fax a copy of your pet’s current vaccination history to 770-918-9859.
Things to Bring
You may leave your pet’s bed at home; it is our pleasure to provide bedding for all of our canine friends. Please let us know if your pet is prone to chewing.
Food: You will need to bring your pet’s food. Please package dry food in re-sealable plastic bags with your dog’s name on them.
Toys are available in the play areas; you may however bring a toy that will be kept in your dog’s private suite.
Absolutely bring treats that your pet is accustomed to getting. Please do not bring treats and foods that your pet has never had before. An upset tummy is no way to spend a vacation.
Don’t forget to bring your pets’ medications. Medication that is packaged in a daily pill planner with day, am/pm designations will be administered with no additional charge. Charges for medications that is administered orally and not brought in with Ezy Dose Easy Fill Weekly containers or similar type containers for the duration of your dogs vacation will incur a $1.00 fee, per pet, per day starting 09/01/2018. Topical medications including ear and eye medicine, as well as medications that require additional handling will incur nominal fees. Please do not ask us to begin a new medication routine. Allergic reactions, or resistance to topical applications should be discovered at home. Here is a link for an example of the pill planner/organizer. https://www.amazon.com/gp/product/B01C6CKFGS/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=
Fleas & Ticks
Please make sure that your pets’ flea & tick treatment is current. You do not want to be responsible for other guests getting bugs, as well with a current flea & tick treatment you can rest easy that your baby will not pick up one of those pesty little varmints. We recommend the Frontline brand of treatment.
Spay / Neuter
All pets over the age of 5 months must be spayed / neutered. Please check with our office for Breed and size restriction. We will not accept any aggressive dogs. If you have a bully breed dog please make sure to bring them as a puppy so they can develop proper socializations skills.