Policies

 Check-in TIME

Pet Parents and dogs may check-in during business hours, Monday through Sunday.
(Please see our Hours and Directions)

First-time boarders are suggested to arrive between 7:30 am and 11:00 am. This early arrival for long first day helps your pet to settle in and get acquainted with their doggie vacation environment.

 Check-out TIME

Pet Parents and dogs may check-out during business hours Monday through Saturday. Check out time is 12:00 noon. Pets picked up by noon will not be charged for that day. (Please see our Hours and Directions).  Sunday check-out hours are only between 4-6pm.

 Making a Reservation

Reservations are required for your pet’s vacation, so before confirming your own travel plans, please make sure your pets have their suite reserved. Please note that reservations for the summer time and holidays will likely need to be made weeks in advance.

Reservations can be made by calling 770-918-9808 or by filling out the online form here. If you request a reservation using our online form, we will send you a confirmation email. If for some reason you do not receive a confirmation email within 48 hours, please contact us to confirm the reservation. A credit card is required to hold a reservation.

 Canceling a Reservation

A 72-hour notice is required when canceling a non-holiday reservation. Canceling within 72 hours will incur a cancellation fee.

A minimum of 7 days’ notice is required when canceling any holiday reservations, including spring break.

 Vaccinations

All pets must have current vaccinations, including Rabies, DHPP yearly, and either Bordetella or Intertrac every 6 months for Canine Cough.  Canine Influenza is recommended. Please fax a copy of your pet’s current vaccination history to 770-679-9359 or ask your Vet to provide these records to smithfarmsboarding@gmail.com.


Things to Bring for Your Dog at Smith Farms Boarding

 Bedding

It is our pleasure to provide bedding for all of our canine guests, so you may leave your pet’s bed at home. Please let us know if your pet is prone to chewing.

 Food

Please bring your pet’s food for them to enjoy during their stay with us – and to ease any tummy troubles from new food while they are here. Please package dry food in a resealable container with your dog’s name on them.

 Treats

Absolutely bring treats that your pet is accustomed to getting. Please do not bring treats and foods that your pet has never had before. An upset tummy is no way to spend a vacation.  We Do Not administer Raw Hide treats.

 Medications

Please remember to bring your pets’ medications for their stay. Medication that is packaged in a daily pill planner with day and am/pm designations are simpler to administer and provide the bests care for fur baby.

Medication, vitamins, supplements incur a $1.00 fee, per pet, per day.  Do not place the medications mixed with your dogs food as medication administration may not be properly given in that manner.  Bring the pill bottle and we will divide the pills in a daily planner.

Topical medications including ear and eye medicine, as well as medications that require additional handling, will incur nominal fees. Please do not ask us to begin a new medication routine. Allergic reactions or resistance to topical applications should be discovered at home.  Here is an example of the pill planner/organizer.

 Fleas & Ticks

Please make sure that your pets’ flea & tick treatment is current. You do not want to be responsible for other guests getting bugs, as well with a current flea & tick treatment you can rest easy that your baby will not pick up one of those pesky little varmints. We recommend the Frontline brand of treatment.

 Spay / Neuter

All pets over the age of five (5) months must be spayed or neutered. Please check with our office for breed and size restriction. We will not accept any aggressive dogs.  If you have a bully breed dog, please make sure to bring them as a puppy so they can develop proper socialization skills.

Disheveled Dogs

Dogs that are brought in a disheveled manner will be required to be bathed and may be required to be de-shed if they will be boarded with us at our current rates added to your bill.  This allows for the standard of cleanliness to be upheld and ensure that other vacationing pets aren’t exposed to grime.