Policies

Paw icon at Smith Farms Boarding KennelsCheck-in / Check-out

Pets may Check-in during business hours, Monday through Saturday.
Pets may Check-out during business hours Monday through Sunday.
(Please see our Hours and Directions)

First time boarders will be required to arrive between 7:30am and 11am. A long first day will help your pet to settle-in and get acquainted with their vacation environment.

Check out time is 12:00 noon. Pets picked up by noon will not be charged for that day.

Paw icon at Smith Farms Boarding KennelsCanceling a Reservation

A 72-hour notice is required when canceling a non-holiday reservation. Canceling within 72 hours will incur a cancellation fee.

A minimum of one-week (7 days) notice is required when canceling all holiday reservations, including spring break.

paw icon at smith farms boarding kennelsMaking a Reservation

Reservations are required for your pet’s vacation, so before confirming your own travel plans, make sure your pets have their suite reserved. Please note that reservations for the summer time and holidays will need to be made weeks in advance.

Reservations can be made by calling 770-918-9808 or by filling out the online form here. If you request a reservation using our online form, we will send you a confirmation email. If for some reason you do not receive a confirmation email within 48 hours, please contact us to confirm the reservation.

A credit card will be required to hold a reservation.

paw icon at smith farms boarding kennelsVaccinations

All pets must have current vaccinations, including Rabies, DHPP, and either Bordetella or Intertrac for Canine Cough. Please fax a copy of your pet’s current vaccination history to 770-918-9859.


Things to Bring

paw icon at smith farms boarding kennelsBedding

You may leave your pet’s bed at home; it is our pleasure to provide bedding for all of our canine friends. Please let us know if your pet is prone to chewing.

paw icon at smith farms boarding kennelsFood

Food: You will need to bring your pet’s food. Please package dry food in re-sealable plastic bags with your dog’s name on them.

paw icon at smith farms boarding kennelsToys

Toys are available in the play areas; you may however bring a toy that will be kept in your dog’s private suite.

paw icon at smith farms boarding kennelsTreats

Absolutely bring treats that your pet is accustomed to getting. Please do not bring treats and foods that your pet has never had before. An upset tummy is no way to spend a vacation.

paw icon at smith farms boarding kennelsMedications

Don’t forget to bring your pets’ medications. Medications that can be administered with your pets’ normal breakfast and dinner will not incur any additional fees. Topical medications including ear and eye medicine, as well as medications that require additional handling will incur nominal fees. Please do not ask us to begin a new medication routine. Allergic reactions, or resistance to topical applications should be discovered at home.

paw icon at smith farms boarding kennelsFleas & Ticks

Please make sure that your pets’ flea & tick treatment is current. You do not want to be responsible for other guests getting bugs, as well with a current flea & tick treatment you can rest easy that your baby will not pick up one of those pesty little varmints. We recommend the Frontline brand of treatment.

paw icon at smith farms boarding kennelsSpay / Neuter

All pets over the age of 8 months must be spayed / neutered. Please check with our office for Breed and size restriction. We will not accept any aggressive or bully dogs.