Policies

 Check-in TIME

Pet Parents and dogs may check-in during business hours, Monday through Sunday.
(Please see our Hours and Directions)

First-time boarders are required to arrive between 7:30 am and 11:00 am. This early arrival for long first day helps your pet to settle in and get acquainted with their doggie vacation environment.

 Check-out TIME

Pet Parents and dogs may check-out during business hours Monday through Sunday. Check out time is 12:00 noon. Pets picked up by noon will not be charged for that day. (Please see our Hours and Directions)

 Making a Reservation

Reservations are required for your pet’s vacation, so before confirming your own travel plans, please make sure your pets have their suite reserved. Please note that reservations for the summer time and holidays will likely need to be made weeks in advance.

Reservations can be made by calling 770-918-9808 or by filling out the online form here. If you request a reservation using our online form, we will send you a confirmation email. If for some reason you do not receive a confirmation email within 48 hours, please contact us to confirm the reservation. A credit card is required to hold a reservation.

 Canceling a Reservation

A 72-hour notice is required when canceling a non-holiday reservation. Canceling within 72 hours will incur a cancellation fee.

A minimum of 7 days’ notice is required when canceling any holiday reservations, including spring break.

 Vaccinations

All pets must have current vaccinations, including Rabies, DHPP, and either Bordetella or Intertrac for Canine Cough. Please fax a copy of your pet’s current vaccination history to 770-679-9359 or ask your Vet to provide these records to Smith Farms Boarding.


Things to Bring for Your Dog at Smith Farms Boarding

 Bedding

It is our pleasure to provide bedding for all of our canine guests, so you may leave your pet’s bed at home. Please let us know if your pet is prone to chewing.

 Food

Please bring your pet’s food for them to enjoy during their stay with us – and to ease any tummy troubles from new food while they are here. Please package dry food in resealable plastic bags with your dog’s name on them.

 Treats

Absolutely bring treats that your pet is accustomed to getting. Please do not bring treats and foods that your pet has never had before. An upset tummy is no way to spend a vacation.

 Medications

Please remember to bring your pets’ medications for their stay. Medication that is packaged in a daily pill planner with day and am/pm designations will be administered with no additional charge.

Charges for medications that are administered orally and not brought in with Ezy Dose Easy Fill Weekly containers or similar type containers for the duration of your dog’s vacation will incur a $1.00 fee, per pet, per day.

Topical medications including ear and eye medicine, as well as medications that require additional handling, will incur nominal fees. Please do not ask us to begin a new medication routine. Allergic reactions or resistance to topical applications should be discovered at home.  Here is an example of the pill planner/organizer.

 Fleas & Ticks

Please make sure that your pets’ flea & tick treatment is current. You do not want to be responsible for other guests getting bugs, as well with a current flea & tick treatment you can rest easy that your baby will not pick up one of those pesky little varmints. We recommend the Frontline brand of treatment.

 Spay / Neuter

All pets over the age of five (5) months must be spayed or neutered. Please check with our office for breed and size restriction. We will not accept any aggressive dogs.  If you have a bully breed dog, please make sure to bring them as a puppy so they can develop proper socialization skills.