|
 |
 |
Luxurious Dog Boarding Kennels Serving Metro AtlantaPolicies1 Check-in / Check-out: Pets may Check-in during business hours, Monday through Saturday. Pets may Check-out during business hours Monday through Sunday. (Please see the Hours and Directions page) Check out time is 12:00 noon. Pets picked up by noon will not be charged for that day. _____________________________________________________________________________________________ 2 Hotel Bill: Your pet's hotel bill is due at check-out time and is payable by check or cash only. _____________________________________________________________________________________________ 3 Canceling a Reservation: A 72-hour notice is required when canceling a non-holiday reservation. Canceling within 72 hours will incur a cancellation fee. A minimum of one-week (7 days) notice is required when canceling all holiday reservations, including spring break. Holidays fill up several weeks in advance. We may call you to confirm your reservation up to 30 days prior to the holiday. Once confirmed, canceling a holiday reservation will incur a cancellation fee. _____________________________________________________________________________________________ 4 Making a Reservation: Reservations are required for your pet's vacation, so before confirming your own travel plans, make sure your babies have their suite reserved. Please note that reservations for the summer time and holidays will need to be made weeks in advance. Reservations can be made by calling 770-918-9808 or by filling out the online form here. If you request a reservation using our online form, we will send you a confirmation email. If for some reason you do not receive a confirmation email within 48 hours, please contact us to confirm the reservation. _____________________________________________________________________________________________ 5 Vaccinations: All pets must have current vaccinations, including Rabies, DHLP-P and either Bordetella or Intertrac for Canine Cough. Please fax a copy of your pet's current vaccination history to 770-918-9859. _____________________________________________________________________________________________ 6 Things to bring: Bedding: Comfy bedding will be provided to all dogs that do not bring their own, unless your dog is prone to chewing. Please let us know if that is the case. Your dog may also bring a bed from home if they have one, as long as it isn't heavy and too cumbersome to handle. We must be able to lift the bedding above our head for temporary storage during the daily cleaning. Bedding must be machine washable. Even the most refined pups can have an accident now and then. Food: You need to decide whether to bring food or have us provide food. You should consider your dog's history, if a change of diet will upset your pets' stomach you may choose to keep them on their own diet. Please package dry food in re-sealable plastic bags with your dog's name on it. We serve Eukanuba and Adirondack brands of dry dog food for breakfast and dinner. Special diets are not a problem, and in most cases can be administered at no additional charge. Toys: Toys are available in the play areas; you may however bring a toy that will be kept in your dog's private suite. Treats: Absolutely bring treats that your pet is accustomed to getting. Please do not bring treats and foods that your pet has never had before. An upset tummy is no way to spend a vacation. Medications: Don't forget to bring your pets' medications. Medications that can be administered with your pets' normal breakfast and dinner will not incur any additional fees. Topical medications including ear and eye medicine, as well as medications that require additional handling will incur nominal fees. Please do not ask us to begin a new medication routine. Allergic reactions, or resistance to topical applications should be discovered at home. _____________________________________________________________________________________________ 7 Fleas & Ticks: Please make sure that your pets' flea & tick treatment is current. You do not want to be responsible for other guests getting bugs, as well with a current flea & tick treatment you can rest easy that your baby will not pick up one of those pesty little varmints. We recommend the Frontline brand of treatment. |
 |
Home | About Us | Services & Rates | Hours & Directions | Policies | Boarding Tips | Contact Us |